On this page you will find reviews of Melbourne Electric Bicycles from Google and Facebook.
As well as reading the reviews, we encourage you to do some physical research, by coming in to our store to test ride any of our electric bicycles. It’s difficult to get the feel of an electric bike while trawling the Internet and every electric bicycle brand and even individual model rides very differently.
While we believe it is important to test ride a bike before purchasing if this is impractical, we will happily qualify, and justify the most appropriate bike based on our knowledge and your requirements: After all, no two people are alike.
We do not have a “buy now” button on any of our bikes, as we want you to test ride first or at least talk to us on the phone. By not offering a “buy now” option, we’re standing by our principles and our aim of 100% of customers being satisfied.
We regularly get e-bike riders either phoning or coming in for advice because they’ve either been poorly matched to a bike at another store (often interstate or online) or encouraged to purchase a poorly made bike… Unfortunately, the answer is, generally, not much can be done. These people tend to be some of our best new customers as they are wiser for the experience. The adage, you get what you pay for is no truer than with electric bicycles.
5 out of 5 stars
John
Excellent advice and delivery briefing for high quality e-bikes.
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5 out of 5 stars
David
Very helpful particularly around sizing e-bikes to my wife & I Thanks Nathan
Great service and knowledge by both Baron and Nathan. Nathan took a great deal of time to explain the workings of the bike I purchased and ensured that it was set up to suit all of my requirements.
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5 out of 5 stars
Rob
Very helpful and quick to sort things out.
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5 out of 5 stars
Helen
Friendly, excellent customer service and they sell great bikes.
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5 out of 5 stars
Tony
Amazing range. Extremely knowledgeable and helpful. Bike is brilliant. Would not go anywhere else.
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5 out of 5 stars
Joan
Guys were great, knew their products and advised on most suitable purchase for us. Had to wait 3 weeks but otherwise good service. (Google က ဘာသာပြန်ထားသည်) ယောက်ျားလေးတွေက အရမ်းတော်တယ်၊ သူတို့ရဲ့ ထုတ်ကုန်တွေကို သိပြီး ငါတို့အတွက် အသင့်တော်ဆုံး ဝယ်ယူမှုအကြောင်း အကြံပေးတယ်။ 3 ပတ်စောင့်ရပေမယ့် ဝန်ဆောင်မှုကောင်းတယ်။
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5 out of 5 stars
Alison
Not the largest shop but it packs a punch with service, knowledge and range. If you’re new to the idea of an E-Bike stay here and you’ll have a fabulous experience. High standard and quality comes to mind when I think of the Shop and worth every penny. I could get my bike serviced closer but I know the importance of having the right people surrounding you. Thank you for everything ! See you at the next service!
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5 out of 5 stars
Michael-and-Jan
I received excellent information re alternatives available before purchasing and then professional "fitting" and adjusting all aspects of the bike to suit me when buying the bike and have since had a very positive email re after sales service if I have any issues in the future.
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5 out of 5 stars
David
Baron was very helpful from my first enquiry through to post delivery.The bike was beautifully set up and presented. Full run down on using it.Highly
recommend.
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5 out of 5 stars
Ian
Top marks - excellent service and advice. Good prices too.
