Testimonials

On this page you will find reviews of Melbourne Electric Bicycles from Google and Facebook.

As well as reading the reviews, we encourage you to do some physical research, by coming in to our store to test ride any of our electric bicycles. It’s difficult to get the feel of an electric bike while trawling the Internet and every electric bicycle brand and even individual model rides very differently.

While we believe it is important to test ride a bike before purchasing if this is impractical, we will happily qualify, and justify the most appropriate bike based on our knowledge and your requirements: After all, no two people are alike.

We do not have a “buy now” button on any of our bikes, as we want you to test ride first or at least talk to us on the phone. By not offering a “buy now” option, we’re standing by our principles and our aim of 100% of customers being satisfied.

We regularly get e-bike riders either phoning or coming in for advice because they’ve either been poorly matched to a bike at another store (often interstate or online) or encouraged to purchase a poorly made bike… Unfortunately, the answer is, generally, not much can be done. These people tend to be some of our best new customers as they are wiser for the experience. The adage, you get what you pay for is no truer than with electric bicycles.

Scott T. Avatar
5 out of 5 stars
Scott
My partner bought a Kalkhof electric bike from Melbourne Electric Bicycles and couldn’t have been happier with her purchase,the endeavour has proved to be super comfortable and certainly great quality,we had bought our first electric bikes as many do,at entry level,price and quality were what you expect I guess,pretty ordinary at best,so the upgrade to Kalkhof was clearly a vast improvement.So! I went into the store and spoke to Baron about my preferences and riding style,and after sitting on a few and doing a bit of goldilocks on the choices,found the perfect fit for me,also a fantastic Kalkhof bike,I collected it today from the store in StKilda and rode it home to Sandringham,I couldn’t be happier with my purchase ,no sore hands or shoulders like on my cheapy,I love the huge difference the quality makes,smooth gears,great comfortable frame geometry,just feels right for me,I love it.
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CJ Avatar
5 out of 5 stars
CJ
Great fast service with emails and on the phone !! Would recommend 100% !!
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Tony R. Avatar
5 out of 5 stars
Tony
Just bought an Orbea Urrun 10 from MEB. Very happy with the customer service and Baron took time to explain things about the bike.
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Margarete J. Avatar
5 out of 5 stars
Margarete
Baron was very helpful and patient in finding the right ebike for me. He could answer all my technical questions and had the bike ready for pick up at the time we had agreed on. Melbourne Electric Bicycles sells only very good quality bikes. I appreciated that very much as I had visited other shops before which wanted to sell me lower quality bikes for the same price. Thanks Baron for your help!
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Jagadeesh H. Avatar
5 out of 5 stars
Jagadeesh
I had a wonderful experience of buying the Vektron electric folding bicycle.
Baron the owner was so well informed, patient with my barrage questions, and also very helpful throughout the process as well as the after sales support. … More
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Daniel T. Avatar
5 out of 5 stars
Daniel
Great service and very helpful
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Louie Avatar
5 out of 5 stars
Louie
We were so impressed, the service,advice, information & guidance provided when we turned up for a test ride was fantastic. The bike was then prepped & Nathan provided a thorough run thru on all aspects before loading it on our bike carrier. Thank you Nathan it was worth the 300 plus kilometres we had driven to test ride & purchase a Kalkhoff E bike we are delighted with.
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Dennis D. Avatar
5 out of 5 stars
Dennis
Great range of high quality ebikes for the genuine bike enthusiast. The staff are knowledgeable are helpful.
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Kevin R. Avatar
5 out of 5 stars
Kevin
We have purchased two bikes from MEB, they are quality bikes, and the prices are more than comparable with other brands, any issues have been addressed and the follow up after purchase is good.
The service is excellent and we have no hesitation in recommending MEB
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Michael O. Avatar
5 out of 5 stars
Michael
My experience at Melb Electric Bikes was great, both Nathan and Baron were extremely helpful and professional in their approach.
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Simon H. Avatar
5 out of 5 stars
Simon
I bought a 2025 Orbea Rise SL M10 in Feb 2025 from this business. Baron and Nathan were extremely helpful throughout the sales process; let me try out different bikes, answered all my questions, and kept up great communication. Great people. The bike is also great! Highly recommend.
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Renato C. Avatar
5 out of 5 stars
Renato
I just LOVE my new Ezee Forza electric bike. Boran, Nathan and Kevin are always so friendly and helpful with all my enquiries. I highly recommend them for the range of bikes they have and outstanding service.
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Melbourne Electric Bicycles store