Testimonials

On this page you will find reviews of Melbourne Electric Bicycles from Google and Facebook.

As well as reading the reviews, we encourage you to do some physical research, by coming in to our store to test ride any of our electric bicycles. It’s difficult to get the feel of an electric bike while trawling the Internet and every electric bicycle brand and even individual model rides very differently.

While we believe it is important to test ride a bike before purchasing if this is impractical, we will happily qualify, and justify the most appropriate bike based on our knowledge and your requirements: After all, no two people are alike.

We do not have a “buy now” button on any of our bikes, as we want you to test ride first or at least talk to us on the phone. By not offering a “buy now” option, we’re standing by our principles and our aim of 100% of customers being satisfied.

We regularly get e-bike riders either phoning or coming in for advice because they’ve either been poorly matched to a bike at another store (often interstate or online) or encouraged to purchase a poorly made bike… Unfortunately, the answer is, generally, not much can be done. These people tend to be some of our best new customers as they are wiser for the experience. The adage, you get what you pay for is no truer than with electric bicycles.

Liz E. Avatar
5 out of 5 stars
Liz
wonderful service and knowledge. totally fitted up the bike for my size. (Google က ဘာသာပြန်ထားသည်) အံ့သြဖွယ်ဝန်ဆောင်မှုနှင့်အသိပညာ။ ကျွန်တော့် အရွယ်အစားနဲ့ ကိုက်ညီတဲ့ စက်ဘီးကို လုံးဝ တပ်ဆင်ထားပါတယ်။
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Sally-Ann H. Avatar
5 out of 5 stars
Sally-Ann
Best purchase ever! Will ensure I ride to and from work at least twice a week during Winter. Not to mention awesome family days out exploring the beautiful bike tracks around Melbourne. And with the different settings, it ensures that I still get a workout. Love it!
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Christine C. Avatar
5 out of 5 stars
Christine
I recently purchased a Velo de Ville Compact EBike 400 from Melbourne Electric Bicycles. The bike is easy to ride and manage and it looks good. It is substantial and has great German manufacture. I have already had several compliments when out riding. The staff are knowledgeable and helpful - So happy with my purchase!
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Belinda B. Avatar
5 out of 5 stars
Belinda
I have recently purchased my beautiful Velo De Ville bike through Nathan at Melbourne Electric Bicycles. As I live in QLD and could not visit the store Nathan was extremely helpful, patient and full of knowledge and managed to answer all my questions over the4 phone to work out which bike would suit me best. I have just taken my new Velo on a long ride through all sorts of terrain and it was absolutely perfect. Thank you Nathan for working out the exact size I needed, the type of bike that would suit me best and of course your amazing customer service. One extremely happy customer so much now that my husband has just placed his order.
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Prue H. Avatar
5 out of 5 stars
Prue
The team patiently answered my many questions over several phone calls, emails and a visit, and assisted me to select the accessories needed for my bike. They were honest, didnt try to unnecessarily upsell anything to me and the bike was ready super quick. They patiently explained all the functions of the bike before I left with it. And I got a great deal on my purchase. Wouldn't hesitate to recommend!
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James H. Avatar
5 out of 5 stars
James
Very knowledgeable, helpful and professional. What more can I say.
Very happy with my bike. Thanks guys.
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Yvonne S. Avatar
5 out of 5 stars
Yvonne
The staff advised extremely well so we actually got the right bike. And when after a small spill we needed assistance, they went out of their way to help. I love my new bike. It has got me back into the saddle after a prolonged illness when I could not have done so with a standard bike. Keep up the great work!!
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David L. Avatar
5 out of 5 stars
David
Helped me pick the best bike for my needs. Excellent bike.
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Libby M. Avatar
5 out of 5 stars
Libby
Such a great service by Baron at Melbourne Electric Bikes - I knew what i wanted and Baron was able to easily find the bike, process the deposit and then hold the bike until I could get up to Melbourne from the country! Parked out the front and after a comprehensive bike run through he loaded the bike and off I went! Thanks Baron - see you in 3 months for my first service 🙂
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Tony B. Avatar
5 out of 5 stars
Tony
My fourth electric bicycle from MEB! Always good service and great bikes.
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Prue H. Avatar
5 out of 5 stars
Prue
The team patiently answered my many questions over several phone calls, emails and a visit, and assisted me to select the accessories needed for my bike. They were honest, didnt try to unnecessarily upsell anything to me and the bike was ready super quick. They patiently explained all the functions of the bike before I left with it. And I got a great deal on my purchase. Wouldn't hesitate to recommend! (Google က ဘာသာပြန်ထားသည်) အဖွဲ့သည် ဖုန်းခေါ်ဆိုမှုများ၊ အီးမေးလ်များနှင့် လည်ပတ်မှုများစွာအတွက် ကျွန်ုပ်၏မေးခွန်းများစွာကို စိတ်ရှည်စွာဖြေကြားခဲ့ပြီး ကျွန်ုပ်၏စက်ဘီးအတွက် လိုအပ်သောဆက်စပ်ပစ္စည်းများကို ရွေးချယ်ရန် ကူညီပေးခဲ့ပါသည်။ သူတို့က ရိုးရိုးသားသားပဲ၊ ငါ့အတွက် မလိုအပ်ဘဲ ဘာမှမရောင်းဖို့ မကြိုးစားဘဲ စက်ဘီးက အရမ်းမြန်တယ်။ ကျွန်တော် မသွားခင် စက်ဘီးရဲ့ လုပ်ဆောင်ချက်အားလုံးကို စိတ်ရှည်ရှည်နဲ့ ရှင်းပြခဲ့ပါတယ်။ ပြီးတော့ ကျွန်တော့်ရဲ့ဝယ်ယူမှုမှာ အများကြီးရခဲ့ပါတယ်။ အကြံပြုရန် တွန့်ဆုတ်မနေပါ။
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Scott T. Avatar
5 out of 5 stars
Scott
My partner bought a Kalkhof electric bike from Melbourne Electric Bicycles and couldn’t have been happier with her purchase,the endeavour has proved to be super comfortable and certainly great quality,we had bought our first electric bikes as many do,at entry level,price and quality were what you expect I guess,pretty ordinary at best,so the upgrade to Kalkhof was clearly a vast improvement.So! I went into the store and spoke to Baron about my preferences and riding style,and after sitting on a few and doing a bit of goldilocks on the choices,found the perfect fit for me,also a fantastic Kalkhof bike,I collected it today from the store in StKilda and rode it home to Sandringham,I couldn’t be happier with my purchase ,no sore hands or shoulders like on my cheapy,I love the huge difference the quality makes,smooth gears,great comfortable frame geometry,just feels right for me,I love it.
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Melbourne Electric Bicycles store