Testimonials

On this page you will find reviews of Melbourne Electric Bicycles from Google and Facebook.

As well as reading the reviews, we encourage you to do some physical research, by coming in to our store to test ride any of our electric bicycles. It’s difficult to get the feel of an electric bike while trawling the Internet and every electric bicycle brand and even individual model rides very differently.

While we believe it is important to test ride a bike before purchasing if this is impractical, we will happily qualify, and justify the most appropriate bike based on our knowledge and your requirements: After all, no two people are alike.

We do not have a “buy now” button on any of our bikes, as we want you to test ride first or at least talk to us on the phone. By not offering a “buy now” option, we’re standing by our principles and our aim of 100% of customers being satisfied.

We regularly get e-bike riders either phoning or coming in for advice because they’ve either been poorly matched to a bike at another store (often interstate or online) or encouraged to purchase a poorly made bike… Unfortunately, the answer is, generally, not much can be done. These people tend to be some of our best new customers as they are wiser for the experience. The adage, you get what you pay for is no truer than with electric bicycles.

florian r. Avatar
5 out of 5 stars
florian
Very knowledgeable, Quality Bikes, Very Good Service.
Before purchasing any e-bike I would recommend to contact or visit “Melbourne Electric Bicycles” first.
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Joan S. Avatar
5 out of 5 stars
Joan
Guys were great, knew their products and advised on most suitable purchase for us. Had to wait 3 weeks but otherwise good service.
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Tiffany L. Avatar
5 out of 5 stars
Tiffany
Very helpful and super quick to respond on queries. Would go there again. Thanks for your help in getting my wheels 😁 (Google က ဘာသာပြန်ထားသည်) မေးမြန်းချက်များကို တုံ့ပြန်ရန် အလွန်အသုံးဝင်ပြီး အလွန်လျင်မြန်ပါသည်။ အဲဒီကို သွားပြန်တယ်။ ငါ့ဘီးတွေ လာယူပေးလို့ ကျေးဇူးတင်ပါတယ် 😁
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Hans-Peter L. Avatar
5 out of 5 stars
Hans-Peter
It was a pleasure to deal with MEB . good service and great shop
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David L. Avatar
5 out of 5 stars
David
Helped me pick the best bike for my needs. Excellent bike.
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Christine C. Avatar
5 out of 5 stars
Christine
I recently purchased a Velo de Ville Compact EBike 400 from Melbourne Electric Bicycles. The bike is easy to ride and manage and it looks good. It is substantial and has great German manufacture. I have already had several compliments when out riding. The staff are knowledgeable and helpful - So happy with my purchase!
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Rob S. Avatar
5 out of 5 stars
Rob
Very helpful and quick to sort things out.
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P J. Avatar
5 out of 5 stars
P
We purchased 2 bikes and couldn’t be more happy with the service. I would high recommend anyone thinking about buying e-bikes to first speak with Nathan as you will not be disappointed, very professional and knowledgeable. Nathan’s was also very accomodating and patient in explaining the intricacies of working the bikes when collecting them. Highly recommended!!
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Kelvin W. Avatar
5 out of 5 stars
Kelvin
Terrific advice and responsive service. Nathan provided really sound advice and was patient and comprehensive in taking me through options and responding to my questions. I’m really pleased with the service and the e-bike I ended up purchasing.
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David G. Avatar
5 out of 5 stars
David
Very helpful particularly around sizing e-bikes to my wife & I Thanks Nathan
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Tiffany L. Avatar
5 out of 5 stars
Tiffany
Very helpful and super quick to respond on queries. Would go there again. Thanks for your help in getting my wheels 😁
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Peter M. Avatar
5 out of 5 stars
Peter
I was after a particular quality of bike. After my initial choice of bike stopped exporting to Australia Baron and the team at Melbourne Electronic Bikes sourced for me the perfect bike. Great service and quality products.
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Melbourne Electric Bicycles store