On this page you will find reviews of Melbourne Electric Bicycles from Google and Facebook.
As well as reading the reviews, we encourage you to do some physical research, by coming in to our store to test ride any of our electric bicycles. It’s difficult to get the feel of an electric bike while trawling the Internet and every electric bicycle brand and even individual model rides very differently.
While we believe it is important to test ride a bike before purchasing if this is impractical, we will happily qualify, and justify the most appropriate bike based on our knowledge and your requirements: After all, no two people are alike.
We do not have a “buy now” button on any of our bikes, as we want you to test ride first or at least talk to us on the phone. By not offering a “buy now” option, we’re standing by our principles and our aim of 100% of customers being satisfied.
We regularly get e-bike riders either phoning or coming in for advice because they’ve either been poorly matched to a bike at another store (often interstate or online) or encouraged to purchase a poorly made bike… Unfortunately, the answer is, generally, not much can be done. These people tend to be some of our best new customers as they are wiser for the experience. The adage, you get what you pay for is no truer than with electric bicycles.
5 out of 5 stars
Lisa
5 Star
Fantastic service and great advice. We LOVE our 3 new e-bikes!
read moreread less
5 out of 5 stars
Peter
The team are very knowledgeable about e-bikes options and product, very helpful and service oriented as well as being very pleasant to deal with
read moreread less
5 out of 5 stars
Derek
I wanted an Orbea MTB but not sure which model. Baron showed me options and I took a test ride on a Rise M20 but preferred an M10. It was in the warehouse so Baron said they would build it for me to pick up that afternoon. I got a call from Nathan at 3pm and collected it about 4pm after checking the fitting and having a test ride. I’ve had it now for a week and love it. Thanks again Baron and Nathan.
wonderful service and knowledge. totally fitted up the bike for my size.
read moreread less
5 out of 5 stars
Adrian
I am very happy with my new Velo deVille ebike. Barron and Nathan looked after me very well again my thanks to both for their help. I just love the bike, and would recommend Melbourne Electric Bicycles to anyone. Great service.
read moreread less
5 out of 5 stars
Liz
wonderful service and knowledge. totally fitted up the bike for my size. (Google က ဘာသာပြန်ထားသည်) အံ့သြဖွယ်ဝန်ဆောင်မှုနှင့်အသိပညာ။ ကျွန်တော့် အရွယ်အစားနဲ့ ကိုက်ညီတဲ့ စက်ဘီးကို လုံးဝ တပ်ဆင်ထားပါတယ်။
read moreread less
5 out of 5 stars
Ian
Baron and the team at Melbourne Electric Bikes and Laurrie and his crew at Studio 19 made the daunting process of securing my new ride such a breeze. The customer service is unbeatable and I will definitely be heading there for any future needs. I’m absolutely thrilled with my new bike and can’t believe how quickly it arrived and how well it’s been set up to suit my riding demands. I really look forward to getting out on the trails and enjoying rides around home.
read moreread less
5 out of 5 stars
John
Great help in selecting the appropriate bike. Controls explained well and bike supplied in excellent condition . Third e bike we have bought from Melbourne Electric Bicycles.
read moreread less
5 out of 5 stars
Jacinta
I love my Smart Motion eBike. Back into cycling now that I can manage the very hilly area I live in. It's a joy to be back out there!
read moreread less
5 out of 5 stars
Josh
Baron was really helpful, discussing model features, sizing, and availability. He also helped find the most cost effective way to ship to Tasmania. Thrilled with the bike, thanks again.
read moreread less
5 out of 5 stars
Adam
We purchased two bikes from Baron and Nathan ( Melbourne electric bicycles ). So when you spend that sort of money you like to know that your buying the prefect bike. Baron not only spent over an hour on the phone explaining bikes, but went above and beyond to make sure we were 110% happy with own Focus bikes.
