On this page you will find reviews of Melbourne Electric Bicycles from Google and Facebook.
As well as reading the reviews, we encourage you to do some physical research, by coming in to our store to test ride any of our electric bicycles. It’s difficult to get the feel of an electric bike while trawling the Internet and every electric bicycle brand and even individual model rides very differently.
While we believe it is important to test ride a bike before purchasing if this is impractical, we will happily qualify, and justify the most appropriate bike based on our knowledge and your requirements: After all, no two people are alike.
We do not have a “buy now” button on any of our bikes, as we want you to test ride first or at least talk to us on the phone. By not offering a “buy now” option, we’re standing by our principles and our aim of 100% of customers being satisfied.
We regularly get e-bike riders either phoning or coming in for advice because they’ve either been poorly matched to a bike at another store (often interstate or online) or encouraged to purchase a poorly made bike… Unfortunately, the answer is, generally, not much can be done. These people tend to be some of our best new customers as they are wiser for the experience. The adage, you get what you pay for is no truer than with electric bicycles.
5 out of 5 stars
Ross
Excellent service. Informative and helpful advice from Nathan. Great Orbea gravel bike.
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5 out of 5 stars
Peter
I was after a particular quality of bike. After my initial choice of bike stopped exporting to Australia Baron and the team at Melbourne Electronic Bikes sourced for me the perfect bike. Great service and quality products.
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5 out of 5 stars
Brian
Just bought my second Orbea Gain here. Really helpful staff. Great advice and service.
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5 out of 5 stars
Renato
I just LOVE my new Ezee Forza electric bike. Boran, Nathan and Kevin are always so friendly and helpful with all my enquiries. I highly recommend them for the range of bikes they have and outstanding service.
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5 out of 5 stars
JOHN
I highly recommend Melbourne Electric Bicycles to anyone looking for a bike. Their commitment to excellent service and customer satisfaction really sets them apart. Baron thankyou for making this a fantastic experience.
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5 out of 5 stars
Harry
I went into the shop as an life-long cyclist but a complete novice when it came to e-bikes, and after I explained what I needed (something to help me get up the steep hills around where I live) Nathan was extremely knowledgeable and helpful in describing what specifications I needed to look for and which bikes would do the job for me. I bought a bike a week later on his recommendation and I'm loving it - it's exactly what I needed and I'm so excited about getting back into cycling.
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5 out of 5 stars
JASVANT
Fantastic place to buy your electric bike. Nathan is a walking encyclopedia on e bikes. He has lots of patience. Explained everything to me. Helped me to choose the right bike. I was able to test ride the bikes three times. No fuss. I am pleased with my purchase.My advice Please visit him once before you purchase your e bike.
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5 out of 5 stars
Yvonne
The staff advised extremely well so we actually got the right bike. And when after a small spill we needed assistance, they went out of their way to help. I love my new bike. It has got me back into the saddle after a prolonged illness when I could not have done so with a standard bike. Keep up the great work!!
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5 out of 5 stars
Susan
Excellent customer service and help over the phone today. Happy to answer all my your questions and process a order and get it in the post for me today, all in a couple of hours. highly recommend.
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5 out of 5 stars
Maree
The Best. Knowledge and Service second to none 👌
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5 out of 5 stars
Stuart
Great product and knowledge of e bike's Excellent prices ✅
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5 out of 5 stars
CJ
Great fast service with emails and on the phone !! Would recommend 100% !!
