On this page you will find reviews of Melbourne Electric Bicycles from Google and Facebook.
As well as reading the reviews, we encourage you to do some physical research, by coming in to our store to test ride any of our electric bicycles. It’s difficult to get the feel of an electric bike while trawling the Internet and every electric bicycle brand and even individual model rides very differently.
While we believe it is important to test ride a bike before purchasing if this is impractical, we will happily qualify, and justify the most appropriate bike based on our knowledge and your requirements: After all, no two people are alike.
We do not have a “buy now” button on any of our bikes, as we want you to test ride first or at least talk to us on the phone. By not offering a “buy now” option, we’re standing by our principles and our aim of 100% of customers being satisfied.
We regularly get e-bike riders either phoning or coming in for advice because they’ve either been poorly matched to a bike at another store (often interstate or online) or encouraged to purchase a poorly made bike… Unfortunately, the answer is, generally, not much can be done. These people tend to be some of our best new customers as they are wiser for the experience. The adage, you get what you pay for is no truer than with electric bicycles.
5 out of 5 stars
Josh
Baron was really helpful, discussing model features, sizing, and availability. He also helped find the most cost effective way to ship to Tasmania. Thrilled with the bike, thanks again.
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5 out of 5 stars
MicroMammoth
My experience buying an electric bike from Melbourne Electric Bicycles was very positive. They answered my many questions when I was first browsing in store and provided useful advice to complement my own web research. I could test ride the bikes I was interested in, and my final purchase was at a very good price and ready for pick up within a few days. I look forward to returning to their store for after sales service.
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5 out of 5 stars
Peter
I was after a particular quality of bike. After my initial choice of bike stopped exporting to Australia Baron and the team at Melbourne Electronic Bikes sourced for me the perfect bike. Great service and quality products.
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5 out of 5 stars
Maja
My purchase of a Kalkhoff Endeavour 1b was seamless - Baron’s expert advice and knowledge on which e-bike best suited me, made buying my first e-bike such a pleasure.
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5 out of 5 stars
Tony
Just bought an Orbea Urrun 10 from MEB. Very happy with the customer service and Baron took time to explain things about the bike.
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5 out of 5 stars
John
I recently purchased a Kalkhoff ebike from Melbourne Electric Bicycles and had an excellent experience. I have never been to this shop, and my purchase was done over the phone, with some help on the Internet. I dealt with Nathan, who couldn't have been more helpful and generous with his time with me on the phone. The bike arrived by courier very quickly, and was well packed. The bike is just fantastic. Thanks to Nathan and Melbourne Electric Bicycles. John
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5 out of 5 stars
Jacinta
I love my Smart Motion eBike. Back into cycling now that I can manage the very hilly area I live in. It's a joy to be back out there!
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5 out of 5 stars
Wendy
Nathan and Baron were both super helpful and professional when buying my new bike, Baron was patient and informative when giving me a run through on the new bike when I arrived to pick it up, I had to travel from 3 hours away to get the bike and they had everything ready to go it was a seamless transition. I would highly recommend their services. Thanks again Nathan and Baron I took my new Kalkhoff bike for a ride when I got home it was a dream, I love the belt instead of a chain and the enviolo gears (2 main reasons for purchase) the seat dropper and suspension were excellent all the tech was so easy to see while riding . Totally obsessed with my new bike. Thank you 🙂
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5 out of 5 stars
Adrian
I am very happy with my new Velo deVille ebike. Barron and Nathan looked after me very well again my thanks to both for their help. I just love the bike, and would recommend Melbourne Electric Bicycles to anyone. Great service.
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5 out of 5 stars
Hans-Peter
It was a pleasure to deal with MEB . good service and great shop
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5 out of 5 stars
David
Helped me pick the best bike for my needs. Excellent bike.
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5 out of 5 stars
John
Excellent advice and delivery briefing for high quality e-bikes.
