On this page you will find reviews of Melbourne Electric Bicycles from Google and Facebook.
As well as reading the reviews, we encourage you to do some physical research, by coming in to our store to test ride any of our electric bicycles. It’s difficult to get the feel of an electric bike while trawling the Internet and every electric bicycle brand and even individual model rides very differently.
While we believe it is important to test ride a bike before purchasing if this is impractical, we will happily qualify, and justify the most appropriate bike based on our knowledge and your requirements: After all, no two people are alike.
We do not have a “buy now” button on any of our bikes, as we want you to test ride first or at least talk to us on the phone. By not offering a “buy now” option, we’re standing by our principles and our aim of 100% of customers being satisfied.
We regularly get e-bike riders either phoning or coming in for advice because they’ve either been poorly matched to a bike at another store (often interstate or online) or encouraged to purchase a poorly made bike… Unfortunately, the answer is, generally, not much can be done. These people tend to be some of our best new customers as they are wiser for the experience. The adage, you get what you pay for is no truer than with electric bicycles.
5 out of 5 stars
Simon
G'day Everyone
I purchased the Kalkhoff i11 d12 e-bike and love it! Nathan and Baron were most helpful in helping me with my purchase by imparting their expertise for a first timer e-bike rider!
The Kalkhoff i11 is so comfortable and I ride it daily to work and the gear changes are smooth with auto switching from 1 to 100 gears and the battery life last 1 week now without charging doing an average of 20 Km per day.
In summary, love the e-bike and the guys behind supporting me and I am already thinking of buying a mountain e-bike from them possibly another Kalkhoff or Haibike when they have a belt driven version once I get fitter to hit the mountain trails. Simonk.
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5 out of 5 stars
Ian
Top marks - excellent service and advice. Good prices too.
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5 out of 5 stars
Stuart
Great product and knowledge of e bike's Excellent prices ✅
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5 out of 5 stars
Roslyn
Knowledgeable, friendly staff. Professional and personalised service. Would definitely recommend.
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5 out of 5 stars
James
Very knowledgeable, helpful and professional. What more can I say.
Very happy with my bike. Thanks guys.
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5 out of 5 stars
Jacinta
I love my Smart Motion eBike. Back into cycling now that I can manage the very hilly area I live in. It's a joy to be back out there!
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5 out of 5 stars
Tiffany
Very helpful and super quick to respond on queries. Would go there again. Thanks for your help in getting my wheels 😁
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5 out of 5 stars
Tony
Just bought an Orbea Urrun 10 from MEB. Very happy with the customer service and Baron took time to explain things about the bike.
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5 out of 5 stars
Andy
Wifey and I bought two Kalkhoff e-bikes from MEB three weeks ago. Baron is very knowledgeable, was very helpful and answered every of our questions patiently before and after our test rides. Originally we only wanted an e-bike for wifey but ended up with one each. We noted positively that we didn’t feel pushed in any of our purchases at any time, unlike to another bike shop we visited before. We are very happy with Baron’s customer service and our purchases. The bikes are awesome and fit our needs perfectly.
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5 out of 5 stars
Kathryn
Nathan was very knowledgeable and kind. He explained all the different features of the bikes really clearly and helped me to choose the most suitable one for my needs. He was very patient and helpful.He made sure that I felt confident with all the features of my new bike before letting me take it home. I highly recommend this shop to anyone who is looking for a quality electric bike.
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5 out of 5 stars
Jagadeesh
I had a wonderful experience of buying the Vektron electric folding bicycle.
Baron the owner was so well informed, patient with my barrage questions, and also very helpful throughout the process as well as the after sales support. … More
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5 out of 5 stars
Helen
Down to earth, friendly guys. A great wealth of knowledge. Helpful and supportive. Thank you.
