Testimonials

On this page you will find reviews of Melbourne Electric Bicycles from Google and Facebook.

As well as reading the reviews, we encourage you to do some physical research, by coming in to our store to test ride any of our electric bicycles. It’s difficult to get the feel of an electric bike while trawling the Internet and every electric bicycle brand and even individual model rides very differently.

While we believe it is important to test ride a bike before purchasing if this is impractical, we will happily qualify, and justify the most appropriate bike based on our knowledge and your requirements: After all, no two people are alike.

We do not have a “buy now” button on any of our bikes, as we want you to test ride first or at least talk to us on the phone. By not offering a “buy now” option, we’re standing by our principles and our aim of 100% of customers being satisfied.

We regularly get e-bike riders either phoning or coming in for advice because they’ve either been poorly matched to a bike at another store (often interstate or online) or encouraged to purchase a poorly made bike… Unfortunately, the answer is, generally, not much can be done. These people tend to be some of our best new customers as they are wiser for the experience. The adage, you get what you pay for is no truer than with electric bicycles.

Henry T. Avatar
5 out of 5 stars
Henry
I had little knowledge about e-bikes but I knew what I needed. Nathan and Baron were most helpful in explaining the suggested products and generous in providing test rides.The range I saw consisted of high quality European bikes and I am very happy with my purchase. I would highly recommend them to anyone interested in a better quality product.
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Richard H. Avatar
5 out of 5 stars
Richard
They assessed my needs and budget and matched me with the perfect bike. Very happy
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Meredith D. Avatar
5 out of 5 stars
Meredith
Baron was very helpful and gave good advice helping me to choose a new Ebike.
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Margarete J. Avatar
5 out of 5 stars
Margarete
Baron was very helpful and patient in finding the right ebike for me. He could answer all my technical questions and had the bike ready for pick up at the time we had agreed on. Melbourne Electric Bicycles sells only very good quality bikes. I appreciated that very much as I had visited other shops before which wanted to sell me lower quality bikes for the same price. Thanks Baron for your help!
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Judy S. Avatar
5 out of 5 stars
Judy
Nathan provided exceptional expertise and service. A great experience and I’m delighted with the quality of purchase as well as customer care. Would highly recommend Melbourne Electric Bikes.
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Unique B. Avatar
5 out of 5 stars
Unique
Very pleasant experience and at a very reasonable price.
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Tony B. Avatar
5 out of 5 stars
Tony
My fourth electric bicycle from MEB! Always good service and great bikes.
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Matthew S. Avatar
5 out of 5 stars
Matthew
Great service and assistance.
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Kelvin W. Avatar
5 out of 5 stars
Kelvin
Terrific advice and responsive service. Nathan provided really sound advice and was patient and comprehensive in taking me through options and responding to my questions. I’m really pleased with the service and the e-bike I ended up purchasing.
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Daniel T. Avatar
5 out of 5 stars
Daniel
Great service and very helpful
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An L. Avatar
5 out of 5 stars
An
Nathan provided me a wonderful buying experience, he built and delivered the bike ready to roll in 2 days! 10/10, highly recommend Melbourne Electric Bicycles!
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Naomi M. Avatar
5 out of 5 stars
Naomi
Bought a great bike that’s awesome to ride after getting some really good advice from the shop.
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Melbourne Electric Bicycles store