We have a full service workshop in our store. Our experienced mechanic has a wealth of knowledge in both traditional and electric bikes. Our workshop is usually open 3 days a week: Tuesday, Friday & Saturday (Bookings are essential).
We offer a free first service at 3 months for any bicycle purchased in store.
There is generally no specific maintenance required for the electrical component of our bikes, except for keeping them clean and their batteries correctly charged. Regular maintenance is required on the mechanical components of our bikes, but this is no more so than a non-electric bike.
Our standard service usually costing $179 for bicycles not purchased from us, or $89 for customers whose bicycles were purchased from us includes:
- Safety check
- Straighten derailleur hanger and tune gears
- Adjust/tighten brakes
- Wipe down and lubricate chain
- Check tightness of all bolts and screws
- Wipe down bike
- Pump tyres to correct pressure
We are regularly asked how often does an electric bike need servicing and as a general rule if it is used every day for commuting, etc then perhaps at 3 – 6 month intervals, otherwise once a year would be more than enough.